Risk Tolerance and Safety Culture: Minimizing the Risk of Catastrophe by Bringing the Lessons of Space Home

David T. Loyd, Assistant Director, Safety & Mission Assurance at NASA Johnson Space Center, opened the second day of the EHS Leaders Summit USA with a presentation around “Risk Tolerance and Safety Culture: Minimizing the Risk of Catastrophe by Bringing the Lessons of Space Home”

Safety and health excellence isn’t just about preventing mishaps and optimizing performance, it is about anticipating failure and accepting a reasonable potential for error. What is common across all industry is human error. NASA has learned from our experiences how the human condition paired with flawed organizational factors can lead to catastrophe. Learning hard lessons have contributed to evolving NASA’s risk appetite and creating an environment permeated with risk-based thinking. Ultimately this helps us in pursuing an effective safety culture that minimizes risk and encourages mission success.

ABOUT DAVID T. LOYD
David has a broad background in aerospace management, operations, and testing, specifically directing occupational safety and quality assurance functions. He has focused much of his career on management system implementation and measurement, having assessed several NASA Centers and government installations for both occupational safety and quality assurance program effectiveness. David also has successful experience sharing training programs with management, technical, and academic audiences on a variety of occupational safety and risk management topics.

Shifting Focus to Reducing Fatality and Serious Incidents (FSIs)

Marty Stern, Director, Health and Safety at Colgate Palmolive Company, delivered a roundtable on “Shifting Focus to Reducing Fatality and Serious Incidents (FSIs)”

Over the years Colgate-Palmolive has evolved to have Global recordable and lost workday case rates that have reduced consistently year-in, year-out, positioning them as a leader among peer and benchmarked companies. Unfortunately, fatality and serious incidents (FSIs) have not declined, but have remained flat, and in some instances, increased. In order to minimize FSIs, Colgate has shifted focus to critical risk reduction. Several programmatic changes have been identified to raise awareness, mitigate risk, and focus on the incident types that can contribute to FSIs.

The roundtable discussion covered how we are transitioning to an FSI reduction strategy, while still maintaining focus on our strong foundation of minimizing all incidents. The audience discussed strategies their companies have taken to reduce and mitigate FSIs, and strategies they are using to minimize the impacts of exposure to critical risks.

ABOUT MARTY STERN
Marty currently serves as Director, Health & Safety with Colgate-Palmolive. In this role he is responsible for the development and implementation of all Colgate global health, safety, and industrial hygiene programs and standards. His primary focus in this role will be to establish foundational programs to minimize and reduce critical risks. He serves as the interface to external health and safety groups to benchmark and identify best practices. He also has Divisional EEHS responsibilities to support Colgate’s Latam Division. Previously, he served as Associate Director, EEHS and Sustainability for the Americas’ Divisions. His leadership has helped develop a formal linkage between the two divisions, and align on key EEHS priorities and initiatives. EEHS performance for the two divisions has seen continued improvements for critical EEHS KPIs during his tenure. He has been with Colgate for over 18 years in various EEHS and operational responsibilities in manufacturing, R&D, Corporate, and the commercial side. He has been responsible for establishing a number of key initiatives and programs that have helped to deliver sustainable performance, while instituting strong foundational programs in culture and risk reduction. This has helped reshape Colgate’s approach to EEHS processes and management systems. Additionally he spent 9+ years with AT&T in a variety of EEHS responsibilities, and 2 years environmental consulting. He co-authored Applications and Computational Elements of Industrial Hygiene, a textbook that has been leveraged for graduate and undergraduate industrial hygiene courses.

The Prescription for Success

Walter Fluharty, Psy.D., SPHR, CEES – VP – Environmental Health and Safety & Organizational Development at Simon Roofing and Sheet Metal Corp, delivered a roundtable presentation on “The Prescription for Success”

A lively roundtable discussion of the importance of understanding your safety culture to allow for the full and effective facilitation of safety initiatives.

At the end of this session you will walk away with:

  • A basic understanding on how to capture the perceptions of cross section of employees.
  • Have a new tool for making informed decisions on where to place resources to obtain optimum results, visibility and worker buy-in.
  • “Lessons Learned” from other organizations that can be leveraged for success.

ABOUT WALTER FLUHARTY
Dr. Walter C. Fluharty is currently the Vice President – Environmental Health and Safety & Organizational Development for Simon Roofing and is responsible for their manufacturing facilities and 66 Service Centers nationwide. In a career that spans more than 30 years, he has built a reputation developing world class safety cultures in a wide variety of industries. His experience includes developing the widely used training program, “It Can Happen Here” funded by an OSHA New Directions Grant. He actively participated in the development of several OHSA standards including, the Process Safety Management of Highly Hazardous Chemicals and Cadmium standards.

EHS Management Systems

Allison Montgomery, Senior Director EHS at Harris Corporation, presented a workshop around “EHS Management Systems”

This workshop session touched on how EHS management systems indicate culture, how to get executives to continue to invest in managements and how to operationalize management systems.

ABOUT ALLISON MONTGOMERY
Allison is the Global Senior Director of Environmental, Health and Safety for Harris Corporation.  She is based at Harris’ Corporate Headquarters in Melbourne, FL and is responsible for developing strategies to improve the company’s overall Environmental, Health and Safety performance.

EHS…One piece of the Enterprise Risk Management Puzzle

Tiffany Felix, VP, Global Corporate Services and Enterprise Risk & Compliance at Oakwood Worldwide, delivered a presentation around “EHS…One piece of the Enterprise Risk Management Puzzle”

Through this interactive exchange, Tiffany discussed EHS as a component of Enterprise Risk Management and the other aspects of ERM to round out a full framework.

ABOUT TIFFANY FELIX
Tiffany Felix is Vice President, Global Corporate Services, Enterprise Risk and Compliance for Oakwood Worldwide. Leveraging her extensive experience in global risk management, she oversees several key functional areas including enterprise risk, business continuity, crisis management, insurance, compliance, and legal.

Living the Dream: What Does it Really Take to Get to Zero?

Patrick Hudson, Professor at Delft University, and Tim Hudson, Partner at Hudson Global Consulting, delivered a presentation around “Living the Dream: What Does it Really Take to Get to Zero?”

Patrick and Tim discussed about achieving stellar safety performance and how it takes more than just concentrating on what goes wrong but also requires more than an aspirational mindset about primarily concentrating on what we can do well.

ABOUT PATRICK HUDSON
Patrick is a psychologist with wide experience of safety and management in a variety of high-hazard industries. Patrick has worked with the Oil and Gas sector, both upstream and downstream, commercial and military aviation, shipping, mining and hospital medicine. Patrick was one of the developers of the Tripod model for Shell, together with Jim Reason and Willem Wagenaar, better known as the Swiss Cheese model. Patrick was part of Shell’s team developing the theory of SMS in response to Piper Alpha and am now involved in teaching and developing SMS concepts in Civil Aviation, primarily in Asia and Australasia. Patrick developed the HSE Culture ladder, together with Dianne Parker and is now working on improving concepts of risk analysis in hospital medicine, transferring knowledge and experience between industries. Patrick is an Emeritus Professor at Delft University of Technology in The Human Factor in Safety at the Department of Safety Science.

ABOUT TIM HUDSON
Tim Hudson is a global thought leader in risk management and risk culture. Tim is currently engaged in developments in risk space and cultural theory understanding. In addition he consults in a range of industries including aviation, oil and gas, mining, and healthcare, where he has helped create true change within organisations as a partner at Hudson Global Consulting. A background in theoretical physics and business management enable a unique perspective on the challenges of modern operations.

Advanced Human and Organizational Performance – How Personality Impacts Managing Risk

Rob Fisher, President and Director of Operations at Fisher Improvement Technologies, presented a workshop on “Advanced Human and Organizational Performance – How Personality Impacts Managing Risk”

An interactive session that touched on the most advanced science-based information and methods related to Human and Organizational Performance (HOP and HP) and specifically the importance of managing personality tendencies when managing risk.

ABOUT ROB FISHER
Rob Fisher is currently the President and Director of Operations for Fisher Improvement Technologies (FIT), a Native-American (Cherokee) owned business that was recently awarded a Top-100 Native-American Owned Business in the US and a Top-50 Emerging Business in North Carolina by DiversityBusines.com. Rob has extensive experience in performing incident analyses, designing performance improvement systems, designing and improving corrective action programs, designing and running procedure programs, and educating staff from the senior leaders to the field. He is a sought-after mentor and trainer, and is routinely invited to speak at international, national and regional conferences on safety, procedures, performance improvement, human & organizational performance and incident analysis. FIT has most recently been recognized internationally as instrumental in reducing fatalities and serious / life-altering injuries in high hazard industries using human & organizational performance and procedure concepts.

Benefits of Supplier Prequalification

Royce Burnet, Director of Industry Development and Danny Shields, CSP Director – Industry Relations at Avetta, presented a roundtable on “Benefits of Supplier Prequalification”

Prequalifying contractors and vendors prior to retaining their services has become best practice. But, how do best-in-class companies manage this sometimes overwhelming and monumental task? In this presentation, expert guest speakers Royce and Danny discussed how a robust program greatly reduces contractor-related losses and incidents, which translates to lower project costs, lower contracting costs, improved cycle times, and a competitive advantage in the marketplace.

This session taught the audience:

  • Ways to communicate contractor/vendor expectations
  • Data-gathering methods
  • Prequalification content (what to obtain)
  • Auditing protocols
  • Management system options
  • Measurement criteria
  • Selection and monitoring strategies

ABOUT ROYCE BURNET
Royce Burnett has helped many large, multinational firms implement best-in-class supply chain risk management & qualification programs for 14 years.  He has been involved with companies such as Entergy, Huntsman International, Shell Oil Products, DuPont, Verizon, Suez Water, Solvay, Valspar, Saint-Gobain, and others in supporting and developing the standards that suppliers follow to work with these industry leaders.  Royce has focused his career on the Oil & Gas, Chemical, Communications, and Manufacturing industries. He has a degree in Business from the University of Utah.

ABOUT DANNY SHIELDS
Danny Shields is a Quality, Health, Safety, Sustainability, and Environmental Professional who partners with executives to limit their organizations enterprise risk.  Spending almost two decades working in multiple industry verticals including O&G, Mining, Manufacturing, and Construction with some the world’s most successful organizations.  Danny has led teams to achieve year over year QHSSE performance records in high risk environments, saving companies millions in direct and indirect costs.  Danny is a Certified Safety Professional (CSP) with over fifteen years of both field and management level experience.  Danny holds a degree in Bioenvironmental Sciences from Texas A&M University.

How to scale compliance, training, and communications through the power of engaging video content

Kelly Guenther, Video Specialist at Shootsta, presented a roundtable on “How to scale compliance, training, and communications through the power of engaging video content”

Video is now the king of content. Whether you work in the public sector or private, learning how to use video effectively is mandatory in today’s always-on communication cycles. Brands are now able to create and use video in more ways and at a scale never before seen across multiple departments like HR, Internal Communications, Social Media, L&D, Training, and OH&S on a daily basis.

For instance, a monthly all-hands meeting – even a safety training — can be shot, edited and shared within 24 hours now, keeping a global workforce informed of key business or safety initiatives overnight.

This session highlighted just how easy it is to create engaging video content that leaves attendees inspired to start transforming their communications with the power of video.

ABOUT KELLY GUENTHER
Disrupting content creation and video marketing! Helping to launch Shootsta in North America. Also an Emmy-Award-winning journalist, cinematographer and agency owner of Guenther Group. Deeply experienced in digital marketing and storytelling.

Prevention, Protection & Performance: Taking Hand Protection Deeper

Jennifer Choi, Vice-President at Cestusline presented a workshop around “Prevention, Protection & Performance: Taking Hand Protection Deeper”

In this session Jennifer shared Cestusline’s experience to help you:

  • navigate new technology that can prevent incidents before they start
  • simplify and centralize hand safety across your locations
  • improve safety culture through 360 reviews and improvements
  • reduce PPE costs per man hour
  • reduce recordable injuries to hands
  • improve communication of hand safety expectations

ABOUT JENNIFER CHOI
Jennifer is responsible for product and market development globally.  She also handles testing, compliance, ISO Internal audits, and intellectual property.

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