James Slattery, Senior Account Executive for Zendesk speaks on Why companies should invest in Customer Experience
James Slattery, Senior Account Executive for Zendesk speaks on Why Companies should invest in Customer Experience. James started the presentation by discussing how certain companies were experiencing bad customer experiences because the customers were not getting heard quick enough or getting lost in email trains. He continued by saying Zendesk creates a whole different platform for businesses to enhance customer experience by using Live chats and Messaging technologies to drive customer loyalty and provide great experiences which is making them stand out from the Crows.
Zendesk is the leading provider of beautifully simple cloud-based customer support software. Zendesk provides a beautifully simple approach to understanding your business requirements and how these translate into Zendesk solutions. Hands on technical guidance across all facets of Zendesk and partnered software, right through to detailed setup and configuration and after sales guidance- here to help!