From Reacting to Learning, the Next Step in Organisational Effectiveness – Andy Shone

Andy Shone, CEO, Southpac International

Andy spoke about the need for organisations to move towards approaches that are more focused on learning and understanding. Approaches that accept the inherent complexity of the modern workplace, and in turn take systemic action to improve performance rather than falling back on simple explanations and familiar fixes.

He also introduced the Human and Organisational Performance (HOP),  an approach or philosophy that focuses on building an understanding of how organisations and people work together with the aim of enhancing performance.