The Fusion Of Financial Services, Mobility And Identity In A Hyper-Connected World
Rocky Scopelliti, Global Industry Executive, Banking Finance and Insurance, Telstra provided the Keynote Presentation, “Mobile Identity: The Fusion Of Financial Services, Mobility And Identity In A Hyper-Connected World – New Global Research On Unlocking Trust For The Mobile First Gen X And Y” at the CIO Leader Summit Australia. During this presentation, Rocky spoke on the battle for generational and digital relevancy asking the question, “how well is your organisation positioned to compete in a mobile first world?”
Rocky stressed the pertinence of the reputation of an organisation in order to build customer trust in order to obtain customer loyalty. This presentation highlighted key takeaways that include:
- In a world where the smartphone has become the link between our human identity and our digital one, how do consumers now prefer to be identified?
- How can mobile technologies shift the trust paradigm from one of having to prove who we are, to one of being recognised for whom we are?
Rocky Scopelliti, Global Industry Executive, Banking Finance and Insurance, Telstra. Rocky Scopelliti is Telstra’s global thought leader and industry expert in the banking, finance and insurance industry. His pioneering work and membership on the innovation council of a major bank, has delivered five industry first innovations. He is also a non-executive director on the board of Community First Credit Union – Sydney’s largest credit union.
Rocky has more than twenty years senior management experience in the Information Technology and Financial Services sectors covering product development, strategy and planning, business development, research and strategic marketing.
Over the past seven years, Rocky has authored ten thought leadership research reports covering retail banking, business banking, insurance and wealth management that have become widely acknowledged for their contribution to digital transformation.
Educated in Australia and trained in the USA at Sydney and Stanford Universities, he has a Graduate Diploma in Corporate Management and an MBA. He is also a graduate and member of the Australian Institute of Company Directors (AICD).