The Lifecycle of Cybercrime

Christoph Durand, Head of Cyber Security, & Strategy Outreach, Interpol addressed the CISO delegates whom attended the afternoon session of 2017 CIO Leaders’ Summit Singapore and gave the keynote presentation on the lifecycle of cybercrime.

During the keynote presentation Christoph Durand elaborated on the cybercrime lifecycle including the dark web, intelligence, security posture, incident response, incident resolution and brand recovery. The importance of understanding entire lifecycle of the cyber threat was emphasised during the presentation.

Christoph main accomplishments include endorsement of the “Strategy for Combating Cybercrime” by the INTERPOL General Assembly. Successful coordination of the 4th INTERPOL/Europol cybercrime conference held in Singapore, September 2016. A nomination as expert by the Council of Europe for assessing the cybercrime framework within applicant countries to the Budapest Convention on Cybercrime.

The Customer Is The Centre of Digital Transformation

Barbara Dossetter, Managing Director, CIO Connect and Richard Davies, Group Director, Global Business Services (previously Group CIO), International SOS, facilitated a case study discussion on the customer is the centre of digital transformation.

Digital transformation was the common thread of the discussion hosted by Barbara Dossetter and Richard Davies. Talking points were orientated around how others have started their digital transformation and how technologists put customers at the centre. Towards the end of the discussion, shared hindsight and lessons learned allowed Barbara Dossetter and Richard Davies to identify challenges when undertaking digital transformation and how to overcome them.

Barbara is an Executive Advisor to C level executives (CEO, CIO, CMO, CFO) and their direct reports in AsiaPac, UK/Europe, South Africa and North America specialising in leveraging technology. Programme Director for projects as diverse as sourcing and software selection, leadership development, executive coaching, IT strategy, sourcing strategy, organisation transformations, project implementation process from business case to deployment and business value realisation, communication with the business, and within IT, future directions of technology and how businesses can exploit the opportunities. She has implemented more than 500 ERP systems as Programme Director, Project Manager or subject matter expert on three continents.

Richard is a business leader with a track record of transforming organisations to best exploit technology opportunities. A highly results driven individual with extensive experience in complex, global matrix environments and cultures, as well as highly distributed, brand led, mid-size organisations. Transforms businesses to increase productivity, performance and customer engagement by combining traditional technology with ambitious digital strategies. Has held full P&L responsibility for consultancy services and most recently a portfolio of Digital businesses.

The Advent of Cloud Apps – Is Your Organisation Under Threat?

Orion Suydam, Senior Director of Product Management – Cloud Security, Forcepoint hosted a roundtable discussion on the topic of The Advent of Cloud Apps – Is Your Organisation Under Threat?

Orion Suydam used his extensive experience to facilitate a discussion around cloud security and how organisations can protect their IP and prevent unauthorised data access and/or loss. It was noted during the discussion, the increase in cloud applications usage across an organisation, comes an increased risk in data security. Orion Suydam outlined strategies to allow cloud apps to be a friend, not a foe. Strategies such as securing popular (Office 365, Salesforce, Google G-Suite etc.) and customised cloud applications, as well as enabling access control and data protection for managed and unmanaged mobile phones, tablets, and laptops.

As Senior Director of Product Management for Forcepoint, Orion Suydam is responsible for product strategy and roadmap for its Cloud Security products and services portfolio. Based in Austin, USA, Mr. Suydam brings over 20 years of IT product management and development expertise to the role. Prior to joining Forcepoint, Mr. Suydam served as the Director of Product Management with 21CT, a security analytics and visualization start-up focused on advanced correlation and threat detection systems. Prior to 21CT, Mr. Suydam served in product management roles at Hewlett Packard, where he managed the TippingPoint IPS product line, Blue Coat Systems, Packeteer and Secure Computing Corp.

Digital Transformation Requires Customer Obsession

Dane Anderson, Vice President – Research Director and Region Manager, Forrester Research hosted a discussion on Digital Transformation Requires Customer Obsession.

During this discussion, Dane Anderson emphasised the point, to win and retain tech savvy customers who are no longer satisfied with poorly coordinated online and offline experiences, firms must transform. Forrester was used as a case study to outline the strategic overview of the impact that the age of the customer will have on institutions, establish the fundamentals of an operating model for customer obsession, and clarify the specific areas a firm needs to focus on to transform their organization into one that can consistently delivers an experience that exceed customer expectations and delivers business results.

Dane serves CIOs and leads an Asia Pacific team that guides business technology professionals across various roles including Sourcing & Vendor Management, Application Development & Delivery, Security & Risk Management, Infrastructure & Operations, and Enterprise Architecture. Dane provides strategic guidance and advice to clients in the areas of organization design, innovation, emerging technologies, and supporting business technology operations in Asia Pacific markets. His research focuses on helping clients mature from an IT-centric role in their organizations to a business-embedded one. Dane’s views on the Asian IT market are commonly cited in prominent publications and broadcast media, and he is a sought-after speaker at industry events in both Asia and the US.

Cloud Security Assurance Frameworks and Developments

Anthony Lim, Director Asia Pacific, Cloud Security Alliance hosted a workshop on Cloud Security Assurance Frameworks and Developments.

Anthony Lim examined the security issues which have arisen in recent times with the increased uptake of enterprise cloud services, adoption and deployments. Anthony Lim scrutinized the practises of providers like Microsoft, AWS, SingTel, Google and discussed what they have done to ensure a continued cyber-safe experience for their clients.  During the workshop, Anthony Lim talked to the “Availability” leg of the Security CIA mantra and touched on some cloud outage issues and governance, given that some recent high-profile service-down cases were due more to operations issues rather than cyber-attacks.

Anthony has some 20 years’ professional experience as a cyber-security pioneering professional: advocate, business leader, consultant, instructor and auditor, in the Asia Pacific region. His recent and current pursuits include application security, cloud security and smart/safe cities. He helped build ISC2.org’s application and cloud security international professional technical certifications. He held regional senior business positions at IBM, CA and Check Point, and has presented and provided content for many business, industry, academic and government conferences, committees, training and media (print, broadcast, internet).

Interconnected Devices: Should You Act and Be The Leader or Wait and Left Being a Laggard?

Amit Dhupkar, Head of Group Technology, Singapore Post hosted a workshop on Interconnected devices; should you act and be the leader or wait and left being a laggard?

Amit discussed what organisations should do to protect their investments and ensure they are future-proof in terms of selection of devices, sensors and software. Emphasising the importance of skill development for resources so that it becomes sustainable in the long run.

Amit is currently the Head of Group Technology at Singapore Post Ltd. He is responsible for heading all aspects of IT for the eCommerce Logistics Business having operations in Singapore and for Quantium Solutions – Singpost’s Regional arm operating in 12 countries and 5 time zones across Asia Pacific. His portfolio covers IT Systems for any trackable item and parcels across the Group. This includes systems for multichannel booking, CRM, core operations systems, transport management, warehousing, last mile delivery, parcel lockers, EDI B2B Gateway, Track-n-Trace and financial billing applications. His team in Singapore, provide in-country and offshore application development, service desk, security, infrastructure support, deployment and roll out services across the region remotely. He has been associated with large enterprises as well as start-ups in various capacities and brings a rich experience of co-creating innovative solutions for different organisations.

Preparing for Intelligence Led Penetration Testing

Nicholas McKenzie, Managing Director, Global Head of Information & Cybersecurity, Standard Chartered Bank hosted a workshop on preparing for Intelligence Led Penetration Testing.

Nicholas McKenzie drew on past learnings and experience to outline an approach for Intelligence Lead Penetration testing rather than traditional penetration testing/Red Teaming.  Mr McKenzie presented some hard facts of how to prepare 1st and 2nd line Security and Technology risk officers who are about to commence such tests.

Nicholas McKenzie is responsible for implementing the Risk Management Framework for Information and Cyber Security for the Group and working with Risk Owners to monitor the Group’s operational risk profile within the approved Risk Appetite . Accountable process owner for the programme delivery of SCBs annual CREST/STAR Cyber Stress Test exercise for the Group. 14 years in Financial Services Technology and Information Security (UBS, JPMC, SCB) and 4 years in Penetration testing consultancy services.  BCom, MeCom, CISSP, CISA, CCSA, GSEC certified.

Catastrophic Software Failures

Ash Conway, CEO & Founder, Bugwolf briefly addressed the 2017 CIO/CISO Leaders Summit Singapore delegation regarding Catastrophic Software Failures.

He focused on why functional bugs need to be taken seriously in a hyperconnected world and elaborated on a three-part framework which digital leaders can use to prioritise and manage digital risks.

Ash Conway is an enterprise software testing expert and the founder and CEO of Bugwolf, the world’s first and only gamified user acceptance testing (UAT) platform. Ash’s accomplishments in helping leading companies fast-track the delivery of high-quality digital software has been recognised by Forbes, Tech Beacon, Computerworld Magazine, CIO Magazine and many more.

The Big Disconnect – Is Your Security Strategy Leaving Your Data Vulnerable?

The keynote presentation was delivered by Jiro Shindo, Senior Product Manager – APAC, Thales on The Big Disconnect – Is Your Security Strategy Leaving Your Data Vulnerable?

Jiro used his extensive experience to address the audience about the ongoing disconnect between the security systems organizations invest in and the ability of those systems to protect sensitive data. The 451 Research and Thales 2017 Data Threat Report was referenced throughout the presentation and Jiro delved into the crucks of the report to demonstrate how and why data protection tactics must evolve to match today’s threats.

Jiro Shindo is a Senior Product Manager at Thales e-Security and has been involved with encryption and key management products for more than 18 years. In his current role, Jiro is responsible for the Thales e-Security portfolio of data protection and security products throughout the APAC region, helping to specify market requirements for current and future products and liaising with the global team to ensure the regional requirements are reflected.

The Importance of Cyber and Physical Convergence

The first panel discussion at the 2017 CIO/CISO Leaders Summit Singapore was on the importance of Cyber and Physical Convergence moderated by Andrew Milroy, Managing Director HfS Research and featuring John Yong, SVP & Head Professional Security, Amit Dhupkar, Head of Group Technology, Singapore Post and Steven Sim, Senior Information Security Manager, Global, PSA Corporation.

 

 

The panellists discussed the need for CSO and CISO to work towards amalgamating their physical and cyber security efforts. The panel recognised physical and cyber attackers have more sophisticated tools and a greater understanding of network-based systems than ever before. The common theme of the discussion was highlighting the benefits of cyber and physical convergence. The practical barriers (system, process, people) of implementing a security strategy such as this were discussed. The panellists gave the audience practical examples of what organisations should do to increase the success rate of such a strategy.

Moderator:
Andrew Milroy – Managing Director HfS Research

Panellists: 
John Yong – SVP & Head Professional Security
Amit Dhupkar – Head of Group Technology, Singapore Post
Steven Sim – Senior Information Security Manager, Global, PSA Corporation

Andrew has spent over 20 years in the IT industry, working in, the United States, Europe and Asia Pacific. He has held leadership roles at Frost & Sullivan and IDC, and co-founded, NelsonHall, a successful BPO advisory firm in the United States. Most of his work involves providing research and advisory services, with emphasis on IT services, cloud computing, big data analytics, artificial intelligence, customer experience and blockchain. Andrew is a recognized thought leader in the IT business, and makes frequent media appearances. Recently, he has appeared on BBC, CNBC, Bloomberg and Channel News Asia. Andrew’s experience also includes sales management and major account sales. He has specialties in negotiation and sales, data analysis, report writing, delivery of presentations, competitive analysis, development of corporate and marketing strategies, forecasting, predicting future trends and people management.

Amit is currently the Head of Group Technology at Singapore Post Ltd. He is responsible for heading all aspects of IT for the eCommerce Logistics Business having operations in Singapore and for Quantium Solutions – Singpost’s Regional arm operating in 12 countries and 5 time zones across Asia Pacific. His portfolio covers IT Systems for any trackable item and parcels across the Group. This includes systems for multichannel booking, CRM, core operations systems, transport management, warehousing, last mile delivery, parcel lockers, EDI B2B Gateway, Track-n-Trace and financial billing applications. His team in Singapore, provide in-country and offshore application development, service desk, security, infrastructure support, deployment and roll out services across the region remotely. He has been associated with large enterprises as well as start-ups in various capacities and brings a rich experience of co-creating innovative solutions for different organisations.

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