The first panel discussion at the 2017 CIO/CISO Leaders Summit Singapore was on the importance of Cyber and Physical Convergence moderated by Andrew Milroy, Managing Director HfS Research and featuring John Yong, SVP & Head Professional Security, Amit Dhupkar, Head of Group Technology, Singapore Post and Steven Sim, Senior Information Security Manager, Global, PSA Corporation.
 
The panellists discussed the need for CSO and CISO to work towards amalgamating their physical and cyber security efforts. The panel recognised physical and cyber attackers have more sophisticated tools and a greater understanding of network-based systems than ever before. The common theme of the discussion was highlighting the benefits of cyber and physical convergence. The practical barriers (system, process, people) of implementing a security strategy such as this were discussed. The panellists gave the audience practical examples of what organisations should do to increase the success rate of such a strategy.
Moderator:
Andrew Milroy – Managing Director HfS Research
Panellists:Â
John Yong – SVP & Head Professional Security
Amit Dhupkar – Head of Group Technology, Singapore Post
Steven Sim – Senior Information Security Manager, Global, PSA Corporation
Andrew has spent over 20 years in the IT industry, working in, the United States, Europe and Asia Pacific. He has held leadership roles at Frost & Sullivan and IDC, and co-founded, NelsonHall, a successful BPO advisory firm in the United States. Most of his work involves providing research and advisory services, with emphasis on IT services, cloud computing, big data analytics, artificial intelligence, customer experience and blockchain. Andrew is a recognized thought leader in the IT business, and makes frequent media appearances. Recently, he has appeared on BBC, CNBC, Bloomberg and Channel News Asia. Andrew’s experience also includes sales management and major account sales. He has specialties in negotiation and sales, data analysis, report writing, delivery of presentations, competitive analysis, development of corporate and marketing strategies, forecasting, predicting future trends and people management.
Amit is currently the Head of Group Technology at Singapore Post Ltd. He is responsible for heading all aspects of IT for the eCommerce Logistics Business having operations in Singapore and for Quantium Solutions – Singpost’s Regional arm operating in 12 countries and 5 time zones across Asia Pacific. His portfolio covers IT Systems for any trackable item and parcels across the Group. This includes systems for multichannel booking, CRM, core operations systems, transport management, warehousing, last mile delivery, parcel lockers, EDI B2B Gateway, Track-n-Trace and financial billing applications. His team in Singapore, provide in-country and offshore application development, service desk, security, infrastructure support, deployment and roll out services across the region remotely. He has been associated with large enterprises as well as start-ups in various capacities and brings a rich experience of co-creating innovative solutions for different organisations.