Psychological safety and the Boeing 737 Max (Virtual) – Ed Pierson

Ed Pierson, Founder, Ed Pierson LLC
(please note the person on stage is the MC Andrew Barrett)


Ed raised concerns to his supervisors about the dangerously unstable production environment and risks to the safety of airplanes and recommended Boeing leadership shutdown production operations before both crashes, but sadly he was ignored.

He shared his story with the U.S. Congress. In turn, Congress directed the FAA to conduct a proper investigation. Instead, the FAA focused on helping Boeing recertify the airplane.

In response, Ed conducted his own investigation and linked factory conditions to both crashes. He is determined to shine a light on the truth to help avoid future tragedies.