Overview:

In this interview, Ross O’Brien, Principal Advisor at Focus Network, sits down with David English, Executive Director, Digital Health and Informatics (Chief Information Officer) at Peninsula Health.

Some of the key points discussed include:

• Effective Communication with Boards: CIOs must translate technology issues into business terms understandable by board members.
• Handling Trendy Technology Topics: Respect board members’ interests in technologies like AI, providing informed feedback to integrate these into the business context.
• Focus of Digital Transformation: The emphasis has shifted from merely transforming digitally to enhancing customer experiences and meeting their needs more effectively.
• Cybersecurity as a Global Priority: Cyber risks are universally the top concern for boards, necessitating a strong focus on cybersecurity measures across all regions.
• Importance of Emotional Intelligence (EQ): High EQ is essential for technologists in executive roles to effectively communicate, collaborate, and drive organizational change.