Shaping the retail experience in 2022 and beyond

    24th February 2022, Australia, Indonesia & Singapore

    Virtual Event Series

    Hosted By

    Date: Thursday, 24th February 2022

    2pm (AEDT)
    11am (SGT)
    10am (WIB)


    Australia, Indonesia & Singapore

    Synopsis and overview of the session

    The pandemic accelerated the pace of technological development in retail faster than anyone could have expected.
     Focus Network, in partnership with BytePlus will bring leading retail executives together to discuss creating rich, seamless experiences will be paramount for retailers and brands. Whether it’s bridging the divide between online and offline, delivering real-time personalization, or fully embracing social commerce, retailers that continue to push the boundaries on innovation will win.


    Tom Plewniak, Sales Director – Retail & e-commerce, BytePlus

    IMG_1927 Copy (1)
    Tom’s personal mission is to empower every organization to deliver an amazing customer experience.
    He offers +15 years’ expertise in sales, marketing, and technology management from around the world. During his time at Microsoft, he led their business applications organizations in Australia and later in Switzerland. Prior to joining ByteDance to launch the BytePlus Enterprise business, he was in charge of Microsoft Asia’s marketing automation business and the experience cloud partnership with Adobe.


    Andrew Milroy, Founder, Veqtor8

    Andrew Milroy

    Andrew Milroy is the founder of Veqtor8, a digital risk advisory firm, based in Singapore. His work involves empowering organisations to manage risk more effectively.

    He is a well-known technology thought leader and speaker in the APAC region. Since moving to Singapore in 2011, he has held regional leadership roles with Frost & Sullivan, IDC, Nelson-Hall and Ovum (now Omdia). These roles have also given him the opportunity to live and work in the United States, the United Kingdom and Australia.

    He has been providing advisory services relating to cybersecurity for over 20 years. In his 10 years at Frost & Sullivan, Andrew grew the technology business into one of APAC’s leading sources of cybersecurity research and consulting services. Andrew works closely with leading buyers and vendors of cybersecurity products and services. Andrew is frequently invited to speak, chair and moderate at major technology events. He is also widely quoted in the press and often appears on broadcast media, including BBC, CNBC, Bloomberg and Channel News Asia.

    About BytePlus

    BytePlus provides intelligent platform services powered by industry-leading research in emerging technologies. From data analytics tools to computer vision software, our solutions help businesses reach their potential.


    Christie Gifrin, Group Solutions Product Marketing Manager, Digital Experiences

    Okta -Christie Gifrin

    Christie works on B2B, B2C, and B2E digital experience solutions at Okta. She has over 20 years of experience in enterprise IT, with specialization in Identity and Access Management (IAM) technology, big data and analytics, and disaster recovery. Prior to joining Okta, Christie has worked at AWS, EMC, and HP, with a focus on helping customers understand how to accelerate their digitization efforts and extract business value out of technology. She is based in Vancouver, Canada.

    Agenda at a glance

    3:30 pm – 4:00 pm – Registration & networking

    4.00 pm – 4.05pm – Welcome address

    4.05 pm – 5.15pm – 3 course lunch served4.05 pm – 4.45pm – Embracing disruption in the financial services industry: A Privacy versus Security conundrum – Amanda Chan, BlackBerry

    4.45 pm – 5.15pm – Demo

    5.15pm – 5.45pm – Discussion

    5.45 pm – 6pm – Closing remarks

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