From Reacting to Learning, the Next Step in Organisational Effectiveness

20th May 2020, Australia

Private Event Series

Hosted By

Southpac intnl horiz LG 125mm

Date: Wednesday, 20th May 2020

Time: 2pm – 3pm (AEST)


Virtual Event Series


Synopsis and overview of the session

What gets measured gets done, or so we believe! Today many organisations are driven by metrics and dashboards. The result of this often means that we focus on efficiency, getting stuff done quickly, as opposed to being thorough, i.e. being effective. This mindset appears to be increasingly driving the familiar routine;

•           Deadlines are imposed for closeout of the identified issues.

•           Quick fixes ensue.

•           Dashboards and reports drive action.

•           Problems recur.

The result of all of this, Management Systems become a convenient mechanism for managing administrative work (safety work) without affecting the safety of work.

Organisations need to move towards approaches that are more focused on learning and understanding. Approaches that accept the inherent complexity of the modern workplace, and in turn take systemic action to improve performance rather than falling back on simple explanations and familiar fixes.

Human and Organisational Performance (HOP) is an approach or philosophy that focuses on building an understanding of how organisations and people work together with the aim of enhancing performance. Specifically, the learning team method is focused on taking the time to truly understand, with the aid of frontline personnel, how work is happening and the best way to make it better.

Agenda at a glance

3:30 pm – 4:00 pm – Registration & networking

4.00 pm – 4.05pm – Welcome address

4.05 pm – 5.15pm – 3 course lunch served4.05 pm – 4.45pm – Embracing disruption in the financial services industry: A Privacy versus Security conundrum – Amanda Chan, BlackBerry

4.45 pm – 5.15pm – Demo

5.15pm – 5.45pm – Discussion

5.45 pm – 6pm – Closing remarks

Keynote Speaker


Andy Shone, Chief Executive Officer, Southpac International

Andy is the CEO of Southpac Group and is an active facilitator and consultant in Quality, Safety and Human & Organisational Performance. He has led the development of innovative training programs covering Leadership, Quality, Safety and Continual Improvement all with a focus on the critical role of people. Andy is a postgraduate of the Griffith University Safety Science Innovation Lab in Brisbane, Australia and is a passionate proponent of leading-edge management concepts and safety science. Andy has an amazing ability to assist business to create meaningful, powerful connections with HOP.

About Southpac International

Southpac International has been established to assist organisations and business leaders to get the very best; from their people and from their systems. This involves challenging existing norms and, at times, being willing to do things differently. In order to continually improve and achieve true innovation as an organisation, people need to be seen as the solution to organisational problems, not the cause. Employees need to be given the opportunity to prove their value and abilities; only when people, clients and other stakeholders are seen as true collaborators and partners will an organisation achieve lasting success.

Southpac International is committed to equipping organisations with the knowledge, skills and tools to be able to create a culture that fosters and develops these approaches. We believe that quality, safety, risk and reliability go hand in hand with effective leadership, strong organisational culture and a happy and empowered workforce.

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