Why You Need A Smart Multi-Experience Digital Strategy. Now. The digital experience of your business matters – is it consistent and engaging?

23rd September, India

Virtual Event Series

Hosted By

HCL Software

Date:Thursday, 23rd September 2021

Time: 2:00pm – 3:00pm (IST)




Synopsis and overview of the session

In a rapidly evolving digital environment, businesses have a myriad of ways to connect and interact with customers. From mobile to conversational and interactive apps, enterprises are increasingly relying on technology that can meet consumers where they are. In order to build these apps, businesses need a low-code application development platform for professional developers that delivers multi-experience apps out of the box. The game-changer is the “build once and deploy across multiple touches” approach.

The objective is always to deliver better services, enable self-service, sell something, build better relationships, or help their constituents achieve an outcome. With multiple digital touchpoints and outcomes, delivering a consistent brand experience across all channels is key. This landscape is continually shifting to meet the needs of the business, the competition and the consumer. That means any IT investment needs to be agile, provide cutting edge tools, and must be proven to scale from hundreds to millions of users.
As Gartner notes, “By 2023, more than 25% of the mobile apps, progressive web apps and conversational apps at large enterprises will be built and/or run through a multi-experience development platform (MXDP).”

Focus Network in partnership with HCL Software is hosting an exclusive virtual roundtable event, bringing leading digital transformation executives to discuss the topic of Why You Need A Smart Multiexperience Digital Strategy. Now., with a handful of senior executives in an informal setting from which you will emerge with new strategies and solutions you can immediately put to work.


Devang Desai - HCL

Devang Desai, Senior Regional Sales Director, APAC – HCL Software

Devang Desai serves as Senior Regional Sales Director for HCL Digital Solutions’ India / South Asia market from April 2021 and responsible for overall growth of the business across the region. Prior to that, he was managing HCL DS for APAC (excluding ANZ) since his joining with HCL family in July 2020.

Devang has joined HCL in July 2020 and prior to that, he has worked with large organizations like IBM, Wipro, LogMeIn under various capacities, roles & responsibilities and also had been entrepreneur for couple of years with overall professional experience of more than 25 years across roles, industries & locations in India.

Devang is a post graduate in Marketing from Symbiosis Pune and having engineering diploma from technical education board, Gujarat has keen interest in Chess, financial markets and informal networking.

Naren Profile Pic

Naren Vijay, Digital Transformation Expert

Naren Vijay is a leading Digital Transformation Expert in India with decades of experience in etching success stories through digital solutions.

As Vice President of the Digital Solutions Group at Netlink, a HCL Software business partner, Naren brings a wealth of knowledge and expertise on identifying and creating strategies for enterprise solutions to solve complex pain points to the discussion.

About HCL Software

HCL Software is a division of HCL Technologies (HCL) that operates its primary software business. It develops, markets, sells, and supports over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data Management, Marketing and Commerce, and Mainframes.

HCL Software has offices and labs around the world to serve thousands of customers.

Its mission is to drive ultimate customer success with their IT investments through relentless innovation of its products.



Andrew Milroy

Andrew Milroy, Founder, Veqtor8

Andrew Milroy is the founder of Veqtor8, a digital risk advisory firm, based in Singapore. His work involves empowering organisations to manage risk more effectively.

He is a well-known technology thought leader and speaker in the APAC region. Since moving to Singapore in 2011, he has held regional leadership roles with Frost & Sullivan, IDC, Nelson-Hall and Ovum (now Omdia). These roles have also given him the opportunity to live and work in the United States, the United Kingdom and Australia.

He has been providing advisory services relating to cybersecurity for over 20 years. In his 10 years at Frost & Sullivan, Andrew grew the technology business into one of APAC’s leading sources of cybersecurity research and consulting services. Andrew works closely with leading buyers and vendors of cybersecurity products and services. Andrew is frequently invited to speak, chair and moderate at major technology events. He is also widely quoted in the press and often appears on broadcast media, including BBC, CNBC, Bloomberg and Channel News Asia.

Herb Kersten headshot

Herb Kersten, Regional Director HCL Digital Solutions, ANZ, HCL Software

Herb Kersten serves as Regional Sales Director (Aust/NZ) for the HCL Digital Solutions product portfolio. Based in Melbourne, he brings 21 years of enterprise software experience, and in his previous role often ranked in the top five Account Executives globally.

His specialisation is low-code, rapid application development platforms, and is often sought out by USA hedge funds seeking independent advice in this fast-growing area. He is passionate about digital transformation and the use of low-code rapid application development to help clients bring greater efficiency and dramatic cost-effectiveness to an otherwise wasteful, old-fashioned software development cycle.

Agenda at a glance

3:30 pm – 4:00 pm – Registration & networking

4.00 pm – 4.05pm – Welcome address

4.05 pm – 5.15pm – 3 course lunch served4.05 pm – 4.45pm – Embracing disruption in the financial services industry: A Privacy versus Security conundrum – Amanda Chan, BlackBerry

4.45 pm – 5.15pm – Demo

5.15pm – 5.45pm – Discussion

5.45 pm – 6pm – Closing remarks

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