Date: Thursday, 18th August 2022
Time: 10am – 11am (HKT)
Synopsis and overview of the session
Improve employee and customer experience with secure identity access management.
Remote work, cyber security, talent shortage, digital surge, these are all the buzzwords you’ve heard from everywhere in the past two years. In the era of digital business, all companies need to focus on not only customers but also employee or partner engagement and experience.
With the benefits such as improving operational efficiencies, employee productivity and security, workforce identity access management (IAM) has enabled many enterprises to be more agile , secure and be able to provide a seamless employee lifecycle management which is critical for a better employee experience.
To apply this similar concept to your customers, customer identity access management (CIAM) plays an important role in improving your customer experience.
Focus Network, in partnership with Okta and will delve deeper into:
- Why identity access management with zero trust security approach is an enabler of digital business
- Why modernize your identity access management for employees and customers
- Why CIAM is a strategic investment for improving customer engagement, experience and loyalty
Jinyong Jung, Senior Solutions Engineer, Okta
Jinyong Jung is a Senior Solutions Engineer at Okta who supports Asia to grow the Identity Cloud business. Jinyong spent more than 20 years in the Cyber Security area as an solution engineer solving customer’s challenges within the Asia Pacific region. Over the past years, he worked on various solutions from PKI, Single Sign on, Provisioning, Cloud Security, Mobile Security and Infrastructure Security.
Jinyong also has delivered many security assessments to solve enterprise level security pain points in the IAM area for multiple industries.
Andrew Milroy, Founder, Veqtor8
Andrew Milroy is the founder of Veqtor8, a digital risk advisory firm, based in Singapore. His work involves empowering organisations to manage risk more effectively.
He is a well-known technology thought leader and speaker in the APAC region. Since moving to Singapore in 2011, he has held regional leadership roles with Frost & Sullivan, IDC, Nelson-Hall and Ovum (now Omdia). These roles have also given him the opportunity to live and work in the United States, the United Kingdom and Australia.
He has been providing advisory services relating to cybersecurity for over 20 years. In his 10 years at Frost & Sullivan, Andrew grew the technology business into one of APAC’s leading sources of cybersecurity research and consulting services. Andrew works closely with leading buyers and vendors of cybersecurity products and services. Andrew is frequently invited to speak, chair and moderate at major technology events. He is also widely quoted in the press and often appears on broadcast media, including BBC, CNBC, Bloomberg and Channel News Asia.
Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to both secure and manage their extended enterprise, and transform their customers’ experiences. With over 5,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely adopt the technologies they need to fulfill their missions. Over 5,600 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to securely connect their people and technology.
Lasith Gamage, Solutions Engineer, Okta
Lasith Gamage is a Solutions Engineer at Okta who supports enterprises in the Asia Pacific region to provide consultancy for their digital transformation journey and overcome customers’ Identity & Access Management (IAM) challenges and grow their businesses.
Lasith has been working in the IT industry for over 15 years and helping various customers around the globe. Apart from IAM, he excels in Solutions Architect and Software development of Enterprise-grade applications.
During his past tenure, he worked as IAM Architect for leading media and finance insurance organizations building IAM platforms.
Lasith is passionate about pursuing the latest trends and bringing that knowledge to customers to help grow their business using the right tech stacks.
Lasith’s LinkedIn profile https://www.linkedin.com/in/lasithgamage/
Christie Gifrin, Group Solutions Product Marketing Manager, Digital Experiences
Christie works on B2B, B2C, and B2E digital experience solutions at Okta. She has over 20 years of experience in enterprise IT, with specialization in Identity and Access Management (IAM) technology, big data and analytics, and disaster recovery. Prior to joining Okta, Christie has worked at AWS, EMC, and HP, with a focus on helping customers understand how to accelerate their digitization efforts and extract business value out of technology. She is based in Vancouver, Canada.
Agenda at a glance
3:30 pm – 4:00 pm – Registration & networking
4.00 pm – 4.05pm – Welcome address
4.05 pm – 5.15pm – 3 course lunch served4.05 pm – 4.45pm – Embracing disruption in the financial services industry: A Privacy versus Security conundrum – Amanda Chan, BlackBerry
4.45 pm – 5.15pm – Demo
5.15pm – 5.45pm – Discussion
5.45 pm – 6pm – Closing remarks