Speaking Presentation – Beyond the Phishing Test: Effective Strategies for Managing Human Risk

Joe Gillett, Head of ANZ, KnowBe4

68% of all data breaches are due to human error, and despite significant investments in technical safeguards, phishing and social engineering attacks remain the #1 threat to your organisation.

This session will explore the critical shift from traditional security awareness to human risk management (HRM).

We’ll explore how social engineering and phishing—particularly via email—remain the primary vectors for breaches and ransomware, now amplified by AI technologies that make sophisticated attacks accessible to novice cybercriminals. While C-level leaders prioritise security culture, many lack clear metrics to measure success.

We’ll provide frameworks to quantify human risk and establish meaningful benchmarks. Attendees will gain practical strategies to transform human security from a vulnerability into a measurable organisational advantage in today’s evolving threat landscape.