Breakout Session – Leveraging observability to support the AI era: A playbook for CIOs

Ned Lidbury, Director of Solutions Consulting, APJ, New Relic

As AI becomes a crucial component of modern IT strategies, observability becomes even more relevant. The 2024 Observability Forecast revealed that the adoption of AI technologies was the top strategy or trend driving the need for observability (41%), with 42% of those surveyed saying they had already deployed AI monitoring.

But how can CIOs maximise their investments and get the best value from observability? This roundtable explores key features of AI, including enhanced predictive capabilities and streamlined incident management, and how to use them to drive the best business outcomes.

Roundtable attendees will discuss the challenges they face, and share insights on leveraging AI-driven observability components, such as predictive alerts.

Key takeaways include:

  • How AI enhances observability for predictive insights and incident prevention.
  • Real-world examples of AI-driven observability in action.
  • Overcoming skepticism and building confidence in AI-powered tools