Speaking Session A – HOPerational Excellence – It Is NOT Just a Safety Thing!

Rob Fisher, Founder, Fisher Improvement Technologies

Human and Organisational Performance (HOP) is an enabler for creating the conditions for operational excellence. It is time for Safety, Quality, Production, Operations, Maintenance, and Environmental to come together and use holistic HOP as a systemic binding agent for enabling improvement in all of these areas.

Too often we create the very silos we are trying to eliminate. Deploying and integrating the HOP concepts holistically ensures we reduce errors, manage controls, and mitigate consequences so we can either not fail or at least fail safely thereby reducing psychosocial risk and increasing psychological safety.

Attendees will learn practical strategies and proven methods for effectively deploying Human and Organisational Performance (HOP) concepts, with insights into how Education, Integration, and Sustainability contribute to long-term success in any organisation.