Focus Network Group Pty Ltd
Effective Date: 16th February 2025
1. We respect your privacy
(a) Focus Network Group Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers, event attendees, and event software application users. We adhere to the Australian Privacy Principles (APPs) established under the Privacy Act 1988 (Cth). This policy sets out how we collect, use, disclose, and treat your personal information.
(b) “Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not, and whether recorded in a material form or not.
2. Collection of personal information
(a) Focus Network Group Pty Ltd will, from time to time, collect and store personal information that you enter onto our event software applications, websites, event registration portals, provide to us directly, or give to us in other forms.
(b) You may provide basic information such as your name, phone number, mailing address, email address, company name, company revenue, company head count, job title, personal budget, upcoming projects, business challenges, products and services you and your company may be exploring to invest in and dietary requirements to enable us to send information, provide event updates, and process your registration or service order. We may also collect additional information at other times, including when you:
- Provide feedback
- Update your contact or email preferences
- Participate in surveys and promotions
- Communicate with our customer support teams
(c) Additionally, we may collect any other information you provide while interacting with us in person, online, or via third parties.
3. How we collect your personal information
(a) Focus Network Group Pty Ltd collects personal information from you in a variety of ways, including:
- When you interact with us electronically, by phone, or in person
- When you access our websites, event software applications, and platforms
- When you attend an event we organise
- When we receive your information from third parties (where permitted by law)
If we receive your personal information from a third party, we will protect it as set out in this Privacy Policy and the Australian Privacy Principles.
4. Use of your personal information
(a) Focus Network Group Pty Ltd may use your personal information to:
- Provide you with event and service information
- Send updates about our activities and events you are registered for
- Communicate offers and additional products or services available to you
- Conduct research and improve our services to better meet your needs
- Contact you via telephone, email, SMS, or mail
(b) Our applications may include social media features provided by third parties. Please note that any information you make public through these features may be collected and used by others outside our control.
5. Disclosure of your personal information
(a) We may disclose your personal information to:
- Our employees, contractors, suppliers, agents, and related entities
- Sponsors and partners of events you register to attend
- Professional advisers and insurers
- External service providers involved in delivering our services
(b) Personal Information used as an event Delegate Attendee:
If you attend a Focus Network Group Pty Ltd event as a delegate, your personal information (including name, company, job title, and contact details) will be shared with all paying sponsors and partners of the event.
If you do not wish for your information to be shared with sponsors or partners, you must contact Focus Network Group Pty Ltd at info@focusnetwork.co prior to the event, advising that you do not consent to the disclosure of your personal information.
(c) We may disclose personal information where required by law, regulation, court order, subpoena, warrant, or in response to a lawful request by a government authority.
(d) Information we collect may be stored, processed, or transferred outside Australia. We will ensure that any offshore transfer of personal information complies with the requirements of the Privacy Act 1988 (Cth).
(e) In the event of a sale, merger, or change of control of our business, we reserve the right to transfer our user databases (including personal information) to the extent permissible by law, provided the transferee maintains confidentiality and adheres to this Privacy Policy.
(f) By providing your personal information to us, you consent to these disclosures and uses as outlined in this Privacy Policy.
6. Security of your personal information
(a) Focus Network Group Pty Ltd is committed to ensuring that your personal information is secure. We have implemented physical, electronic, and managerial procedures to protect information from misuse, interference, loss, unauthorised access, modification, or disclosure.
(b) While we strive to protect your information, no data transmission over the internet can be guaranteed as completely secure. You transmit information to us at your own risk.
7. Access to your personal information
(a) You may request access to the personal information we hold about you, in accordance with the Privacy Act 1988 (Cth). A small administrative fee may apply.
(b) If you believe any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, you may request that it be corrected by contacting info@focusnetwork.co.
(c) In certain circumstances, we may refuse access or correction where we are permitted to do so by law.
8. Complaints about privacy
(a) If you have a complaint about our handling of your personal information, please contact us in writing at:
Focus Network Group Pty Ltd
Level 10, 100 Arthur Street, North Sydney, NSW 2060
Email: info@focusnetwork.co
We take complaints seriously and will investigate and respond promptly.
9. Opt-out rights
(a) You can stop all collection of information by the event application by uninstalling it or by contacting info@focusnetwork.co to opt out of communications or data collection activities.
(b) You may also opt out of marketing communications at any time by using the unsubscribe link provided in our emails.
10. Changes to this Privacy Policy
(a) We may update this Privacy Policy from time to time. Any changes will be published on our website and take immediate effect upon posting. Please check our website regularly to stay informed of any updates.
11. Software Application
(a) When you use our application
When you access our applications, we may collect information such as:
- Your deviceâs unique ID
- IP address
- Mobile operating system
- Mobile internet browser type
- Usage patterns within the application
(b) Cookies
Our software applications may use cookies or similar technologies to enhance your user experience. You can disable cookies through your device settings; however, this may impact the functionality of our applications.
(c) Automatic Collection
We may automatically collect certain information including device type, device ID, IP address, mobile operating system, and usage data.
(d) Third-party links
Our applications and websites may contain links to external sites or applications not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
(e) Geo-location
We may use GPS technology to determine your location in order to tailor services and content. We will not share your location with other users or unauthorised third parties.
How to Contact Us
If you have any questions about this Privacy Policy or the way we handle your personal information, please contact:
Focus Network Group Pty Ltd
Level 10, 100 Arthur Street, North Sydney, NSW 2060
Email: info@focusnetwork.co