The Need for Speed – How can Insurers win the digital race to stay competitive in the “next normal” post Covid-19

8th December 2020, New Zealand

Virtual Event Series

Hosted By

Date: Tuesday, 8th December 2020

Time: 10:00am – 11:00am (NZDT)


New Zealand

Synopsis and overview of the session

Disruption in Insurance is inevitable – as the government eases restrictions, Insurance companies will be assessing what the new reality will mean for their operations and how they can come out in front of their competitors.

This is a pivotal time for insurers to look again at which functions within the business need to scale up, which can be and must be transformed, and which investments in technology need to be accelerated to help address some of their most immediate needs and to build their capability for the long run.

Insurers know that digital innovation is key to staying relevant and ahead of the pack, but are unsure HOW they can embrace technology and make it a core value that can deliver incremental iterative change with agility – smart solutions that can move the dial now by reducing overheads, pricing better, settling claims faster, and more.

Disruptors of tomorrow are the ones that start with new technologies to engage with the customers of tomorrow – Lemonade, Uber, Netflix, Spotify to name a few.

In the Insurance sector, innovators like FWD, BIMA (funded by Allianz X) are using the transformation capabilities of new low-code platforms to build entirely new systems with remarkable speed; while, established players like AXA, BPL Global, Zurich, Liberty, and Van Ameyde are also using low-code to drive innovation and stay ahead of the competition.

Focus Network, in partnership with OutSystems, will bring New Zealand’s insurance IT leaders together with Angus Kennedy, CTO Tysers Insurance Brokers and at Systems iO, London, as he brings global and London market insights around success in the Insurance industry focusing on core transformation and overcoming the drag of legacy to drive revenue and customer experiences.

Key takeaways

  • Business is never off-the-shelf hence our approach to innovation can never be-off-the-shelf
  • How to build a transformation velocity that is responsive to business need and external influences
  • Adopting a modern, low-code platform without overwhelming the business and taking too much risk



Angus Kennedy, CTO Tysers Insurance Brokers and at Systems iO, London

Angus is an accomplished senior technology leader with 26 years of varied experience, a very high level of motivation, excellent consultancy, management, communication, and presentation skills to C-level. He has managed programmes with budgets up to £40 million, infrastructure, software development, architecture and testing, quality assurance, data centre migration, security, ERP, process improvement, and business process development. He is experienced across a range of industry verticals including travel, education, e-commerce, insurance, finance, mortgage, and investment/retail banking.
Steve Oliff

Steve Oliff, Country Manager – New Zealand, OutSystems

Steve brings 36 years of experience in software and systems sales, consulting, delivery management and development both in the US and Australia / New Zealand. Steve has worked with clients across most industries and has deep experience in ‘consultative sales’ of technology solutions.

David Norman

David Norman – General Manager, Optimation New Zealand

With over 30 years of experience in the ICT industry, David is General Manager, Optimation New Zealand. He is experienced in leading large cross-functional teams to deliver excellent outcomes for customers from innovating through to operate.

David has a Bachelor’s Degree in engineering and has extensive experience in technical, sales, delivery and leadership roles spanning multiple industries from both Private Sector and Government. He has successfully led the delivery of a number of significant infrastructure, outsource and application projects. David is passionate about leveraging the power of technology, teams and innovation to help solve customers’ business problems.

About OutSystems

OutSystems was founded in Portugal in 2001 with the mission to give every organization the power to innovate through software. The OutSystems application platform’s high productivity, connected, and AI assisted tools help developers rapidly build and deploy a full range of applications anywhere the organization requires. With more than 350,000 community members, 1,200 employees, 300 partners, and thousands of active customers in over 60 countries and across 22 industries, OutSystems has achieved tremendous global scale while helping organizations change the way they develop applications. Visit us at or follow us on Twitter @OutSystems or LinkedIn at

Agenda at a glance

3:30 pm – 4:00 pm – Registration & networking

4.00 pm – 4.05pm – Welcome address

4.05 pm – 5.15pm – 3 course lunch served4.05 pm – 4.45pm – Embracing disruption in the financial services industry: A Privacy versus Security conundrum – Amanda Chan, BlackBerry

4.45 pm – 5.15pm – Demo

5.15pm – 5.45pm – Discussion

5.45 pm – 6pm – Closing remarks

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