I’m Vice President of Services for a software company with 15+ years in Service Management, Sales, Process Improvement, and Key Account Management. I have led diverse, global teams to exceed customer expectations while consistently receiving high performance ratings related to sales, customer retention, and Service (SLA) performance. I also have extensive experience as a Project Manager for projects of varying size and scale, and have consulted with customers in a number of industries, including Retail, Logistics, Pharma, Power Generation, Food production, and Packaging.

Colleagues know me as a dynamic and passionate leader, taking a servant leadership approach to achieving objectives while enriching team members for their ongoing professional development. My customers would say that I’m more of a valued partner rather than a vendor; displaying empathy while focusing on what’s best for their program needs, budget, and goals.

I have a degree in Business Management from Northern Kentucky University, with minors in Marketing and Business Administration.

Talks

• Speaker Session – Digital EHS and Sustainability in the Age of AI