Charlene Hope

Chief Pharmacy Quality & Safety Officer, University of Chicago Medicine

I’m a healthcare leader, pharmacist, and healthcare quality and safety strategist on a mission to design a safer, more equitable future for patients—one system at a time.

As Chief Pharmacy Quality and Safety Officer at the University of Chicago Medicine, I lead efforts that improve patient outcomes, reduce medication harm, and elevate the role of pharmacists in complex, high-stakes environments. My work spans regulatory readiness, digital health integration, and interdisciplinary quality improvement—always with a focus on what really matters: preventing harm before it happens.

🔹 What I Bring
– 15+ years transforming pharmacy practice through safety science, human factors, and quality design
– Expertise in digital therapeutics, medication technology, and implementation strategy
– Recognized speaker, mentor, and advisor in pharmacy leadership, healthcare equity, and innovation

🔹 Who I Work With
I collaborate with health systems, digital health companies, and mission-driven organizations that are building for impact. Whether it’s strengthening quality infrastructure, evaluating digital tools, or preparing for national accreditation, I help teams move from reactive to resilient.

🔹 My Vision
I believe pharmacists are essential partners in the future of healthcare innovation. My long-term mission is to build accessible, tech-enabled pharmacy services that improve outcomes and close equity gaps in underserved communities.

Talks