Milad Kruze
Executive General Manager - Information Technology, The Salvation Army Australia
Milad Kruze is the Executive General Manager – Information Technology (CIO) at The Salvation Army Australia, a role he has held since 2022. He has led a major digital transformation, repositioning IT as a strategic partner in service delivery. Key achievements include launching the organisation’s first national Digital Strategy Action Plan and delivering the National Contact Centre Project, which streamlined access to services across Australia and supported over 500,000 calls to date.
Milad also champions diversity and inclusion within the IT function. He has introduced initiatives to support women in technology, created university partnerships for internships, and joined the Employing 100 program to provide opportunities for people with accessibility needs. His leadership reflects a strong alignment between technology, organisational values, and community impact.