Caroline Soo leads the APJ Customer Success team for KnowBe4 and has been in the business of setting up her clients for success over the past 17 years, across diverse industries. She joined KnowBe4 in 2022 to make a difference in the world by making “Enabling employees (and everyone around her) to make smarter security decisions, every day” her mission to partially fulfil her childhood dream of being a heroine.

Having the privilege of working and leading at companies like Gartner, Lazada and GfK, Soo brings with her an outcome-driven value engagement approach to everything that she does, as she and her team enable organisations to shape cyber safe behaviours one day at a time. Soo is Security Awareness Culture Professional (SACP) certified, a Chemist (NUS) and Accountancy (ACCA) by training.

Talks

• Speaking Presentation: The Art and Science of Deception