Geraldine Pinuela

Head of IT Services, Henkel

• 15 Years diverse experience in Global Business Solution mainly in Finance and IT. Highly exposed in challenging environment, engaging with senior stakeholders from different regions, steering global projects and initiatives
• 12+ years Leadership Role and People Development
• 6+ years heading IT Operations in Manila, specifically in Service Delivery, Security Operations, IT Service Management Development & Maintenance for ServiceNow and RPA
• 8+ years in Finance Accounts Payable, and North America Direct & Indirect Tax
• 2 years in branch banking operation
• Certified Public Accountant, ITIL Certified, SSON Speaker Shared Services & BPO Week